ITSM Service Design
A Strong Service Management function is pivotal in ensuring that the IT services are not only aligned to the business needs, but actively supports them and acts as a platform for transformational changes.
AI Digital's IT Service Management Service Design offering, encompasses all degrees of maturity levels of ITSM. We are highly experienced in working with a range of organisations who could be starting from a blank piece of paper with their service management needs, to those who are looking for a service redesign as a result of transformational driven changes.
ITSM Service Design can be dovetailed into one of our other offerings such as Digital Transformation or come as a precursor to Project and Programme Management services.