Privacy policy

Who we are

AI Digital Limited is the controller of personal information collected through this website and our business enquiries. We are registered in England and Wales, company number 11103317, with our registered office at Newland House, The Point, Weaver Road, Lincoln, Lincolnshire, LN6 3QN. Contact us at info@aidigital.co.uk.

Information we collect

When you contact us, we receive your name, work email address, company name if supplied, and the information in your message. Our form requires a name, email address and message so that we can respond. Please do not include sensitive personal information in your enquiry.

Website hosting, font delivery and form services may process technical information such as IP addresses, browser details and request logs to deliver and secure their services.

How and why we use your information

We use enquiry information to respond to you, discuss relevant services and manage our correspondence. Our lawful basis is our legitimate interest in responding to business enquiries and developing business relationships. Where your enquiry concerns entering into a contract with you personally, we may also process information to take steps at your request before that contract. We may retain information where necessary to meet legal obligations or establish, exercise or defend legal claims.

The website does not include marketing automation or advertising analytics. Submitting the form does not subscribe you to a mailing list. We do not use enquiry information for automated decision-making or profiling.

Formspree and other service providers

Our contact form uses Formspree to receive, process and deliver your submission. Formspree also handles technical information for service operation and security. Its infrastructure includes the United States, so your information may be processed outside the UK. Further information is available in Formspree’s privacy policy.

Our email and hosting providers also process information needed to deliver communications and operate the website. Information is available to people who need it to handle your enquiry or provide the requested service. We may disclose information where required by law.

Google Fonts

This website loads fonts from Google. Your browser sends technical request information, including your IP address, when requesting these files. See Google’s privacy policy and our cookie policy.

How long we keep information

We keep enquiry information for as long as needed to respond, manage any resulting business relationship and meet applicable legal requirements. The period depends on the nature of the enquiry, whether it leads to an engagement and any record-keeping or legal obligations. Contact us if you would like details about the information we hold about you.

Your rights

Depending on the circumstances, you can ask to access or correct your personal information, request its deletion or restriction, object to processing based on legitimate interests, or request a portable copy where the right applies. These rights are subject to applicable conditions and exemptions. Where processing relies on consent, you can withdraw it without affecting the lawfulness of earlier processing.

To make a request, email info@aidigital.co.uk. You can also raise a concern with the Information Commissioner’s Office, the UK data protection regulator.

External links and changes

Other websites have their own privacy policies. We will update this page when our website or data practices change.

Last updated: 20 September 2026.